2 of 2 Remote/Hybrid Customer Service Jobs in East Anglia

Vendor Licencing models, application of licenses to IT Systems and import/export procedures between disconnected IT Systems. Have strong knowledge and experience of Service Tooling; including ServiceDesk+, End Point Central, OpMan, ADMan, etc. Using the service tooling to identify under or over usage of applications … these work in the different environments. Have a good understanding of and be able to apply new licenses at renewal points so that service is not impacted. Have good relationship skills to ensure both internal and external stakeholder engagement is maintained. Possess excellent communication skills; Have experience of producing ...

Provisioning Service Desk Engineer Leading Healthcare MSP | Norfolk (Hybrid 1 day p/w on site) £30,000 – £35,000 DOE Morson Edge have partnered with a leading Managed Service Provider in Norfolk is seeking a Provisioning Service Desk Engineer to join its growing operations team. This … delivering a high volume of IT change and provisioning requests across Microsoft 365 and endpoint environments while maintaining exceptional levels of accuracy, communication, and customer service. Typical responsibilities will include: Managing user onboarding, offboarding, account provisioning, and decommissioning Supporting Microsoft 365, MFA, Intune, and Windows 11 environments Configuring Autopilot ...