4 of 4 IT Support Jobs in East Anglia

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both … internal stakeholders and external partners to ensure the organisation's IT infrastructure remains robust, secure, and fit for purpose. With a strong technical background and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing More ❯

Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain IT infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll More ❯

Job Title: Junior IT Support Engineer - Field Based (Peterborough) Salary: £25,000 - £27,000 Location: Northampton About the Role This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve … day-to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop … a long-term career in IT. Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows 10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional More ❯

IT Engineer Norwich (5 Days on site) Salary: £27,500 - £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of … IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯