Service Desk Engineer
- Hiring Organisation
- Hackajob Ltd
- Location
- Cambridge, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
Redgate. First point of contact for IT issues across the business, with a focus on first-touch resolution Troubleshooting and resolving issues across Microsoft 365, Intune/Autopilot, Entra ID, networking, and AV equipment Identifying recurring themes and proposing process improvements to the Technical Operations team Contributing … great fit Experience in a similar IT support role, with strong analytical and problem-solving skills Confident supporting Microsoft environments including M365, Intune/Autopilot, Entra ID, and Active Directory Familiarity with an ITSM platform such as Halo, Zendesk, or similar Clear communicator who can explain technical concepts ...