4 of 4 Remote Microsoft 365 Jobs in East Anglia

team offering support to a range of businesses, from barbers and bike parks to film studios and financial firms. You will provide remote and onsite assistance across desktops, laptops, Microsoft 365, Azure and networking, providing prompt and helpful solutions to problems whilst delivering a first-class client experience. These roles are well suited if you're looking … contact via phone, email, and ticketing system. · Log, categorise, prioritise and resolve incidents within agreed standards . · Assess and resolve issues across hardware, software, and networking. · Offer support for Microsoft 365 (Exchange Online, Teams, SharePoint, user admin). · Provide remote support via screen-share tools and onsite visits. · Assist with installations, onboarding new users and small project … Experience Essential · Experience in an IT support/helpdesk role (MSP preferred). · Strong communication and customer-service skills. · Very good understanding of Windows 10/11. · Knowledge of Microsoft 365 support and administration. · Solid understanding of TCP/IP, DHCP, DNS. · Experience using an ITSM/ticketing system. · Ability to work under pressure and prioritise effectively. More ❯

days per week in our office. What we're looking for: Must Haves: * Experience working for an MSP or fast-paced IT service desk environment * Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) * Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) * Familiarity with Windows operating systems and common desktop support tasks * Excellent communication skills with … a customer-first mindset * Ability to work under pressure and manage multiple priorities * Strong problem-solving skills and a willingness to learn and manage competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask … ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could be the next opportunity for you. Apply today or send your CV to More ❯

IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft 365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards … processes. Ability to balance hands-on technical support with leadership responsibilities. A proactive, engaging, and positive approach with a genuine enthusiasm for technology and team development. Desirable Awareness of Microsoft Power Apps and cloud-based solutions. Experience working with Managed Service Providers (MSPs). Previous involvement in technical infrastructure projects. This is an excellent opportunity for a confident and More ❯

processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯