2 of 2 Microsoft Exchange Jobs in East Anglia

as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP Familiarity with Microsoft Office applications Ability to pass a More ❯

offering support to a range of businesses, from barbers and bike parks to film studios and financial firms. You will provide remote and onsite assistance across desktops, laptops, Microsoft 365, Azure and networking, providing prompt and helpful solutions to problems whilst delivering a first-class client experience. These roles are well suited if you're looking to work … via phone, email, and ticketing system. · Log, categorise, prioritise and resolve incidents within agreed standards . · Assess and resolve issues across hardware, software, and networking. · Offer support for Microsoft 365 (Exchange Online, Teams, SharePoint, user admin). · Provide remote support via screen-share tools and onsite visits. · Assist with installations, onboarding new users and small project … Essential · Experience in an IT support/helpdesk role (MSP preferred). · Strong communication and customer-service skills. · Very good understanding of Windows 10/11. · Knowledge of Microsoft 365 support and administration. · Solid understanding of TCP/IP, DHCP, DNS. · Experience using an ITSM/ticketing system. · Ability to work under pressure and prioritise effectively. · Motivated self More ❯