7 of 7 SLA Jobs in East Anglia

in a dynamic, client-focused environment. Key Responsibilities Operations Set and uphold high team standards, ensuring compliance and consistency Maintain thorough knowledge of change processes and production workflows Manage SLA adherence, job scheduling, and database ownership Deliver continuous improvement initiatives and support internal software evolution Support wider planning and scheduling efforts when needed Ensure quality and performance measurement against KPIs More ❯

off, 4 nights on/off, 12-hour shifts (77). Youll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll More ❯

followed by 1 week of 6-hour days and on-call duties. In this role, youll manage customer tickets, monitor systems, prioritise faults, coordinate engineers, track tasks, and ensure SLA compliance. Youll also handle reporting, maintenance, and supplier access, working in a fast-paced, collaborative environment. What youll bring? You have outstanding customer service skills and are someone both customers More ❯

via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide up to date documentation, when producing or changing IT networking, hardware or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act More ❯

L icencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems More ❯

Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯

Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯