Remote Data Analysis Jobs in East Ayrshire

1 of 1 Remote Data Analysis Jobs in East Ayrshire

Senior Customer Success Manager UK

Kilmarnock, Scotland, United Kingdom
Hybrid / WFH Options
ILT Education UK
and strategic business reviews. Track and report outcomes: Monitor customer success KPI’s (renewal, onboarding), measure customer engagement, and feed insights back into continuous improvement. Analyse and monitor customer data to draw insights, communicating those findings internally and to clients, and adjusting for improvements. Work with the product team to build scalable support: Develop targeted material and repeatable resources … Ability to ensure and monitor contract delivery, including deadlines, commitments, and implementation plans. Ability to contribute to strategic planning by identifying trends, risks, and opportunities through customer engagement and data analysis. Confident communicator with strong relationship-building skills. Comfortable working in a team environment, collaborating across Product, Sales, Marketing, and Customer Success. Experience in relationship management and aligning stakeholders More ❯
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