2 of 2 Windows Jobs in East Kilbride

Role As part of the IT team, you will: Provide 1st and 2nd Line IT Support to site users Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019 Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy) Maintain … Escalate complex issues where required What We're Looking For Proven experience in 2nd Line Support/IT Support Engineer role Strong knowledge of Windows 10 and Windows Server environments Experience with Cisco switching or networking (CCNA/Network+ desirable) Understanding of DNS, DHCP, Group Policy and core ...

service desk (Jira) , ensuring timely responses Ensure systems and processes align with company policies and standards What We're Looking For Essential Experience supporting Windows 10/11 and Office 365 Strong understanding of IT hardware (laptops, desktops, phones) Experience with printer support and troubleshooting Knowledge of WiFi … Level 4 (or higher) in ICT/Telecommunications Networking certifications (e.g. CCNA, Network+ ) Experience with Cisco switching Exposure to firewall technologies Knowledge of Windows Server (2016/2019) Understanding of DNS, DHCP, NAT, Group Policy Experience with backup technologies or VOIP systems Key Attributes Proactive, self-motivated, and hands ...