Head of Account Management
- Hiring Organisation
- Uniqodo
- Location
- South East London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
from tactical support to strategic partnership. Leadership & Team Excellence 1. Manage and Mentor the CSM Team: Provide direct leadership to the Customer Success Managers, coaching them to develop a more commercial "ear" for opportunities while maintaining excellent service delivery. 2. Ensure Delivery Excellence: Monitor customer health scores and platform usage … Enterprise Expertise: A proven track record of managing and growing large-scale enterprise accounts, ideally within the retail, travel, or marketing technology sectors. - Leadership & Coaching: Experience managing and developing teams, with a specific ability to transition teams toward commercial and growth-oriented goals. - Commercial Gravitas: You are comfortable leading high ...