15 of 15 Remote Customer Experience Jobs in East London

interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement … trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS ...

gather requirements and scope new services, translating into functional and non-functional business requirements and user stories for delivery, focusing on a consistent experience and integration with existing workflows. Map out As-Is, anddesign To-Be processes supporting cost and benefit analysis. Work collaboratively with business users, third parties … that business needs are understood and translated into requirements that enable the selection, design, and delivery of technology enabled business solutions with innovation and customer experience at the heart of design principles. Essential criteria: Experienced in designing efficient and customer focused processes that deliver a good customer ...

Senior Product Managers to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. One role will be focusing closely on ground breaking AI Product delivery including … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

with significant AI skills to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The role will be focusing closely on ground breaking AI Product delivery … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

optimise our cloud offerings. The role is accountable for ensuring our platforms (including Partner Centre) are fit for purpose, scalable, commercially compelling & deliver exceptional customer experience throughout their lifecycle. You'll be managing each product through all lifecycle stages: introduction, growth, maturity, decline, and retirement and facilitate … internal stakeholders. Ideally if you have Azure Fundamentals/Azure Administrator/Azure Solutions Architect certifications we'd love to hear from you. Extensive experience in Product Management positions related to Cloud, Hosting, SaaS, or Managed Services. Expertise collaborating with Public Cloud vendors (such as Microsoft, CSP Portal providers ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

Line Technical Support Technician you will deliver remote and face-to-face troubleshooting, resolve technical incidents, support Microsoft desktop environments and ensure an excellent customer experience. The Desktop Support Engineer/2nd Line Technical Support Technician will also collaborate with the wider Service Desk team, follow ITIL processes … Systems: Azure, EntraID Support User Lifecycle: Assist with new starter and leaver hardware and software setup Assist with Application Issues: Troubleshoot, resolve or escalate customer-specific software queries Act as Onsite Ambassador: Maintain visibility and promote the value of onsite technical support when visiting client sites Manage Workload Effectively ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...