Systems Support & Process Improvement Analyst
- Hiring Organisation
- Equals One Ltd
- Location
- South East London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
standards and business requirements. Develop and maintain SOPs and training documentation for system and process workflows. Lead strategically aligned cross-functional projects that enhance data flow, operational efficiency, and user adoption using standard project management methodologies Establish and monitor KPIs to measure the impact of implemented improvements. Systems Support … second line of support for system-related issues, managing and resolving escalated tickets through HubSpot. Work directly with store managers to troubleshoot inventory discrepancies, data sync errors, and workflow issues within Acumatica and the POS. Identify root causes of recurring issues and recommend process or configuration improvements. Escalate complex ...