2 of 2 Desktop Engineer Jobs in East London

Our client, a global financial institution, based in Canary Wharf is looking for a Desktop Support Engineer on an initial 12m fixed term contract. Minimum 3 years' experience in desktop/end-user support within investment banking, hedge fund or similar high-pressure environments. The Desktop Support Engineer will provide 2nd/3rd line desktop … also be involved in rollouts, standardisation, imaging, firmware and OS update and act as a bridge between end-users and wider IT fuctions. Key Skills: - Strong exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch management - Experience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot) - Solid understanding of Active Directory, Group Policy, user … PC, laptops, display setups, peripherals) and software issues; ability to identify root cause - Good understanding of networking basics (TCP/IP, DNS, DHCP, VPN etc.) as they relate to desktop connectivity - Familiarity with security best practies (patching, malware/AV, encryption, device hardening) - Good communication skills: you'll need to liaise with non-technical users, sometimes under pressure - Ability More ❯

Lead Desktop Support Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first … to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice and professional development Own the global incident, request, and escalation processes across desktop and end-user support Act as senior escalation for Windows … Windows, Active Directory, Group Policy, and Office 365 in enterprise environments Strong PowerShell scripting ability, with bonus points for Python or Bash Hands-on expertise with endpoint hardware and desktop troubleshooting Familiarity with networking and Linux fundamentals a plus A customer-first approach with the confidence to engage stakeholders at all levels Why Apply? This is a rare chance More ❯