Systems Support & Process Improvement Analyst
- Hiring Organisation
- Equals One Ltd
- Location
- South East London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
collegiate market. The Systems Support & Process Improvement Analyst is responsible for improving operational efficiency and supporting the companys key business systems especially Acumatica ERP, HubSpot CRM, and our point-of-sale (POS) system in a retail environment. This position focuses on developing and implementing process improvements across departments while also … sync errors, and workflow issues within Acumatica and the POS. Identify root causes of recurring issues and recommend process or configuration improvements. Escalate complex ERP and POS issues to external vendors or technical specialists when necessary. Collaborate with first-line support and IT partners to ensure timely and complete resolution ...