4 of 4 Remote/Hybrid Service Delivery Jobs in East London

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

closure and problem resolution. Manage the full contract lifecycle: renewals, modifications and terminations. Order and contract management. Coordinate with stakeholders to resolve any customer service, delivery, or billing blockages. Maintain and update Salesforce opportunities, contacts, contract records, quoting history. Support client relationship activities: attend meetings (on-site … colleagues in Commercial Support or related roles when required Required profile Experience & Competencies Background in sales support, contract/order management, or customer service, with industry experience and advantage but not essential. Comfortable working under tight deadlines and in changing environments; resilient with a proactive mindset. Stakeholder management: ability ...

partners, particularly the Actionstep Certified Partners implementing our platform and driving revenue into our pipeline. You'll sit at the intersection of relationships, delivery, customer success and commercial growth. Your partners need to be equipped. Certified. Performing. Growing. And when they're not? You'll know why, and what … growth and customer satisfaction Build a strong operating rhythm through regular check-ins, performance reviews and success planning Maintain Partner Scorecards covering certification, implementation delivery, CSAT/NPS, health and risk Spot underperformance early and lead intervention plans alongside the UK Partner Director and relevant SMEs Support the onboarding ...