2 of 2 Remote Service Management Jobs in East London

innovation and efficiency across our digital platforms. A key aspect of this role is maintaining robust software development governance frameworks and best practices. play a critical role in managing service levels, overseeing Level 2 and Level 3 service management teams, ensuring that issues are resolved quickly and effectively. oversee all aspects of testing, including non-functional, functional … s including Principal Developers and Principal DevOps Engineers who in turn will be managing teams of engineers. The ideal candidate will bring extensive expertise in software development best practices, service management, and DevOps methodologies, with a strong track record of managing suppliers, contracts and ensuring the highest standards of quality assurance. Lead the development and deployment of robust … project lifecycles from requirements gathering to implementation, ensuring timely delivery and alignment with strategic objectives Collaborate with cross-functional teams to design, develop, and deploy innovative solutions and enhance service delivery Establish and enforce software development governance frameworks, standards, and best practices. Promote a culture of continuous improvement and adherence to industry standards Ensure compliance with relevant regulations and More ❯

In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently delivering high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and … a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders … make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them. Where you'll fit in: Delivery Leadership Management Lead and manage the delivery of run and change services to deliver what weve promised our customer and our own organisation. Constantly drive us to do better for our More ❯