1 of 1 2nd/3rd Line Support Jobs in the East Midlands

2nd / 3rd Line Application Support Analyst - Leicester Salary £45,000 Location : Leicester (3 days a week in office) About the Role We're looking for an experienced and technically confident 2nd / 3rd Line Application Support Analyst to support … thrives in complex environments, has a strong grasp of SQL, and enjoys digging deep into long-standing applications that remain essential to business operations. With progressional pathway to lead / management of the team. Key Responsibilities Provide advanced 2nd and 3rd line support for a portfolio of legacy and core business … applications. Troubleshoot and resolve complex incidents, performance issues, and data-related problems. Write and optimise SQL queries to support investigations, reporting, and data integrity checks. Collaborate with internal teams and third-party vendors to manage application bugs, patches, and upgrades. Maintain application documentation, support runbooks, and knowledge base articles. Support data extracts, integrations, and More ❯