2 of 2 Remote/Hybrid 3rd Line Engineer Jobs in the East Midlands

3rd Line Service Desk Engineer Northampton As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will … escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. Job Role Responsibilities User Support and advice: 20% Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged ...

3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation … Line support, ensuring strong communication is maintained throughout. Job Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular ...