2 of 2 Actionable Recommendations Jobs in the East Midlands

Senior Complaints Insight Specialist

Hiring Organisation
Capital One UK
Location
Nottingham, UK
controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally … design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including ...

Retentions Executive

Hiring Organisation
17918
Location
Peterborough, Northamptonshire, United Kingdom
Manage and nurture relationships with existing hotel members to ensure high renewal rates Proactively engage clients ahead of renewal periods with performance insights and recommendations Deliver a consultative approach, demonstrating the value of continued membership Identify and execute upsell opportunities, including premium listings, enhanced visibility, and advertising features Present … data to support client conversations, renewals, and upselling strategies Research venues and market segments to uncover new business opportunities Track campaign performance and provide actionable recommendations to clients and internal teams Work closely with Marketing to align outreach campaigns with audience insights and trends Partner with Operations ...