9 of 9 Applications Support Jobs in the East Midlands

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support … the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics … CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. * Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and More ❯

Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the … ll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and career progression Apply Now! If you're a senior applications or infrastructure specialist seeking a challenging, strategic role with real impact, we want to hear from you! Oscar Associates (UK) Limited is acting as an Employment Agency in relation More ❯

Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative … mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting … Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with at least 2 years in a managerial or lead role. Strong hands-on experience with SQL for querying, troubleshooting, and data validation. Solid understanding of application testing More ❯

2nd/3rd Line Application Support Analyst - Leicester Salary £45,000 Location : Leicester (3 days a week in office) About the Role We're looking for an experienced and technically confident 2nd/3rd Line Application Support Analyst to support a suite of critical legacy business applications. In this role, you'll play a … modernise our technology estate. This is an excellent opportunity for someone who thrives in complex environments, has a strong grasp of SQL, and enjoys digging deep into long-standing applications that remain essential to business operations. With progressional pathway to lead/management of the team. Key Responsibilities Provide advanced 2nd and 3rd line support for a … 3rd line support role, preferably within a complex enterprise environment. Strong hands-on experience with SQL - writing queries, analysing data, and troubleshooting database issues. Experience supporting legacy applications and understanding their constraints and risks. Familiarity with Windows-based systems, application servers, and basic networking concepts. Experience with ticketing systems (e.g. Jira, ServiceNow) and ITIL practices. Ability to More ❯

Senior Application Support Developer - Leicester Hybrid Salary: £50,000 About the RoleWe are seeking a highly skilled and motivated Application Support Developer who may be looking for their next step in career to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands … investigative mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction.Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting … Collaborate with developers, QA, DevOps, and business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Strong hands More ❯

Junior Application Support - Leicester Office Based Salary up to £30,000 About the Role We're looking for a proactive and tech-savvy Junior Application Support Analyst to join our clients growing IT team. This is an excellent opportunity for someone early in their career who's looking to gain hands-on experience supporting critical business … applications in a dynamic and fast-paced environment. As part of the Application Support team, you'll help ensure our internal users and customers have a seamless experience with the software and systems they rely on daily. You'll learn how to investigate issues, troubleshoot problems, and work with senior team members and developers to keep everything … running smoothly. What You'll Do Provide first-line support for business applications, investigating and resolving issues or escalating when needed. Respond to support tickets, emails, and user queries in a timely and professional manner. Monitor application performance and work with the team to maintain uptime and functionality. Document common issues, fixes, and user guides More ❯

period of digital transformation, with a host of exciting projects planned surrounding their business critical ERP solution, Microsoft Dynamics 365 Business Central. They are seeking an enthusiastic ERP support analyst, with skills in manufacturing business process, to get involved in supporting the day to day maintenance and optimisation of the system - as well as concurrently process improvement projects … and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you! Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Install & testing of new system advancements Reporting utilising Power BI User training and go-live support Analysis/requirement gathering for process improvements Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central, Dynamics NAV) Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution Experience across functional project life cycle tasks (eg analysis, config, testing More ❯

We utilise our Preferred Agency Supplier Partners as and when we require additional support At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We're committed to building an organisation where people from all walks of life feel they belong-where different voices, experiences, and backgrounds are … are committed to providing reasonable adjustments or flexibility where needed. We're happy to make reasonable adjustments throughout the recruitment process-just let us know how we can support you. The Recipe (About the Role) Environments & Testing: Your mission is to establish and manage production and pre/non-production environments, serving as the gatekeeper for all releases … smooth transitions between development stages. You will ensure rigorous testing of IT systems before release meets business requirements, overseeing test environments, tools, strategies, plans, execution, and reporting. Application Support: You will facilitate the transition of new or modified services into the live environment, collaborating with project teams, service operations, and third-party vendors to address incidents and More ❯

We utilise our Preferred Agency Supplier Partners as and when we require additional support At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . Were committed to building an organisation where people from all walks of life feel they belongwhere different voices, experiences, and backgrounds are valued and … pattern, we are committed to providing reasonable adjustments or flexibility where needed. Were happy to make reasonable adjustments throughout the recruitment processjust let us know how we can support you. The Recipe (About the Role) Environments & Testing: Your mission is to establish and manage production and pre/non-production environments, serving as the gatekeeper for all releases … smooth transitions between development stages. You will ensure rigorous testing of IT systems before release meets business requirements, overseeing test environments, tools, strategies, plans, execution, and reporting. Application Support: You will facilitate the transition of new or modified services into the live environment, collaborating with project teams, service operations, and third-party vendors to address incidents and More ❯