2 of 2 Applications Support Jobs in the East Midlands

Position: Application Support Engineer/Software Support Engineer Salary: 32K Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer/Application Support Engineer to join their busy Software Support team. Full … Monday - Friday (no shift work). The office is based in the Leicestershire area. Responsibilities: Previous experience of working in an Application Software Support/Customer Support role Experience in call logging and dealing with 1st-3rd Line Software Support issues Experience in working … works Strong verbal and written communication skills Benefits: If you have the desire to move into programming or just to advance your software support career, then this company is able to offer you this. Technology and product investment, as well as training for all staff, make for a More ❯

Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with … complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and … processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with at least 2 years in a managerial or lead role. Strong hands-on experience with SQL for querying, troubleshooting, and data validation. More ❯