1 of 1 Network Management Jobs in the East Midlands

Contract type: Standard Business Unit: Service Desk Life on the Team If you've set your heart on a career in IT Networking, join Computacenter as a 2nd Line Network Analyst and you'll find everything in place to help you realise your ambitions. We're Europe's leading independent provider of IT infrastructure services, known for being open … edge tools, work with leading organisations, and be part of a team that values collaboration and innovation. You'll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing root cause analysis to managing change requests and supporting compliance, you'll play a key role in keeping our customers' environments running smoothly. … What you'll do Manage and resolve network incidents and service calls to meet SLA targets Increase First Time Fix rates and reduce escalations Monitor call queues and follow up with specialist teams Support technical escalations and assist team members Ensure accurate documentation and incident records Participate in team meetings and contribute to service improvements Use monitoring tools to More ❯