1 of 1 Remote Patch Management Jobs in the East Midlands

infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets … are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some More ❯