10 of 10 Remote/Hybrid Root Cause Analysis Jobs in the East Midlands

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports … vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes ...

customer service processes and ways of working Managing customer enquiries across phone, email and digital channels Handling escalations and more complex customer issues Using root cause analysis to reduce recurring complaints and service issues Monitoring KPIs, SLAs, response times and customer satisfaction Developing and improving CRM usage ...

subject‐matter expert and technical lead for resolving the most complex, high‐impact incidents affecting data pipelines, managing stakeholders during critical events and performing root‐cause analysis to engineer out systemic failures. Data Security & Governance: Ensure integrity and security of highly sensitive data throughout the lifecycle, implementing ...

technical lead for resolving the most complex, high‐impact incidents affecting data pipelines. Manage multiple stakeholders during critical events and perform in‐depth root cause analysis to engineer out systemic failures. Data Security & Governance: Ensure the integrity and security of highly sensitive and critical data throughout ...

deliver robust and effective solutions. Key Responsibilities: Support and maintain multi-site LAN, WAN, and wireless network infrastructure. Diagnose and resolve network incidents, including root cause analysis and preventative improvements. Deliver network changes, upgrades, and optimisation activities. Support the delivery of network projects, including HPE Aruba refresh ...

line with SLAs Act as an escalation point for high-priority customer issues Troubleshoot Cisco routing, switching, wireless and network security issues Complete root cause analysis and clearly document resolutions Deliver and support Cisco network projects Work closely with customers, Cisco and third-party suppliers Mentor junior ...

Develop and support commercial software using Java and Oracle. Provide 2nd Level Support and troubleshoot complex customer issues. Lead technical investigations and root cause analysis. Manage fixes, patches and software releases. Mentor and support junior developers. Work closely with Project Managers and Service Account Managers. Create technical documentation ...

Youll Do: Develop and support commercial software using Java and Oracle. Provide 2nd Level Support and troubleshoot complex customer issues. Lead technical investigations and root cause analysis. Manage fixes, patches and software releases. Mentor and support junior developers. Work closely with Project Managers and Service Account Managers. Create ...

Operations Implement monitoring, logging, alerting and observability across the platform. Troubleshoot complex infrastructure, networking and application issues. Participate in incident response, problem management and root cause analysis. Security and Governance Apply security‐by‐design principles across the platform. Implement IAM, secrets management, encryption and network security controls. Support ...