10 of 10 Remote/Hybrid Root Cause Analysis Jobs in the East Midlands

support of customer incidents and projects. Create and maintain suitable customer infrastructure/service documentation. Work with problem management team to determine incident root cause analysis and provide appropriate countermeasures from similar issues from re-occurring. Provide occasional on-site support at customer sites to resolve incidents. … Additional accreditations would be highly desirable. Relevant operational experience will be taken into consideration if certifications are absent. Proven experience of problem management/root cause analysisAbility to work in a busy helpdesk environment and good knowledge of general helpdesk operations. Excellent written and verbal communication skillsWhat ...

environments. Design and manage database backup, recovery, and disaster recovery solutions. Support database security, compliance, and governance requirements. Troubleshoot database issues and provide root cause analysis. Collaborate with application, infrastructure, and project teams throughout migration and deployment activities. Ensure database standards, operational procedures, and documentation are maintained. Essential … Expertise in database security, access controls, and compliance requirements. Experience converting or refactoring Oracle PL/SQL procedures for DB2 environments. Strong troubleshooting and root cause analysis capabilities. Experience supporting business-critical production database platforms. Desirable Skills Experience supporting IBM Maximo Application Suite (MAS) environments. Knowledge ...

successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring ...

company requirements. Foster a positive, inclusive and wellbeing-focused team culture. Operational and Technical Responsibilities Oversee incident, request, problem and change management activities. Support root cause analysis and continuous improvement initiatives. Maintain Service Desk tools, reporting and operational controls. Ensure compliance with company policies, security standards ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

Work across the full SDLC, from requirements and design through to deployment and support Investigate and resolve defects, performance issues and integration failures, including root cause analysis Build and maintain automated unit and integration tests Use source control, peer review and CI/CD to deliver controlled ...

agreed SLA. • Be the technology SME for specialised products and services. • Be the operational SPOC for our design or customer contract teams. • Provide Root Cause Analysis and contributing to Post-incident Review as and when required. • Supports issue escalations, identify risks, ensuring timely intervention and communication ...

subject‐matter expert and technical lead for resolving the most complex, high‐impact incidents affecting data pipelines, managing stakeholders during critical events and performing root‐cause analysis to engineer out systemic failures. Data Security & Governance: Ensure integrity and security of highly sensitive data throughout the lifecycle, implementing ...

mentoring, coaching or developing colleagues. Experience of coordinating workloads or monitoring Service Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects ...

role ensures QA processes, conducts risk-mitigating testing, and supports change initiatives with strong coaching across the team. You will lead calibration sessions, perform root-cause analyses, manage QA platforms, and help embed governance. The role blends hands-on QA with mentoring, and offers hybrid working with three ...