9 of 9 Remote Root Cause Analysis Jobs in the East Midlands

and maintain SQL Server and Azure-based data systems Ensure data system security, patching, and performance optimisation Support ETL and data services development using SSIS and SSRS Conduct data analysis, design, and remediation activities Collaborate on transformation projects and change initiatives Identify and implement improvements to data processes and architecture Produce high-quality technical and functional documentation Perform root cause analysis and problem resolution Contribute to the development of data lakes, warehouses, and marts Participate in data quality analysis and governance What We're Looking For Essential Skills & Experience Proven experience as a DBA and Data Developer within the Microsoft stack Strong T-SQL skills, including stored procedures and functions Experience with SSIS, SSRS, and … SQL Server performance tuning Familiarity with Azure SQL, Azure Analytics, Dataverse, or similar platforms Ability to reverse engineer legacy data structures and perform data analysis Excellent documentation and stakeholder communication skills Desirable Attributes Willingness to learn and adapt to emerging technologies Collaborative mindset and ability to work across disciplines Strong planning and prioritisation skills Clear, respectful communicator with a More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

findings, and providing recommendations for improvements. Verifying testing results of external testing providers Collaboration with businesses, product specialists, software engineering, local operations and certification Supporting continuous improvement process including root cause analysis, identification of corrective actions, validation and prevent recurrence Staying updated with the latest advancements in EV charging technology, testing methodologies, and safety standards What you More ❯

this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new Engineers Sign Off Engineers Competence More ❯

and related hardware. Conduct scheduled maintenance inspections and proactive service visits. Respond to reactive faults and attend breakdowns within SLA timeframes. Use remote platforms to identify issues and provide root cause analysis. Collaborate with engineers, surveyors, and support teams to ensure service excellence. Maintain ISO-compliant documentation, reporting, and technical records. Support wider engineering projects including installations, signage More ❯