2 of 2 Remote/Hybrid Server Management Jobs in the East Midlands

delivery locations in Nottingham. The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLA’s are met, and wider call management. What you’ll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team ...

centres and local sites remains resilient, scalable, secure, appropriately licensed and continuously available. In this role, you will: Design, support and maintain highly available server and virtualisation environments across Belcan's global data centres and local sites. Take ownership of infrastructure installation, upgrades, patching and maintenance activities, ensuring reliable … projects, including technology refreshes, site migrations, rationalisation and consolidation initiatives. Act as a technical escalation point, performing root-cause analysis and providing guidance across server, infrastructure and networking technologies. Support Belcan's IT strategy by modernising its technology architecture, strengthening scalability, security, business continuity and operational resilience. Create ...