2 of 2 Remote/Hybrid Service Design Jobs in the East Midlands

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. ...

owns the translation of market demand, customer strategy, and emerging technology (AI, Data and Automation) into both customer roadmaps and influence into Node4's service evolution. You will be accountable for creating trusted technology relationships with customers (at a CxO level), being an advisor, enabling sales excellence, and positioning … Define and drive AI-first thinking across customer engagements. Identify, shape and scale high-value AI and automation use cases. Embed AI into solution design, estimation and delivery approaches. Position Node4 as a leader in AI-enabled transformation and innovation. Commercial & Growth Enablement Drive proactive opportunity identifications, expansion ...