2 of 2 Remote Service Design Jobs in the East Midlands

Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be … responsible for: 2. leading our design community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake strategic planning through service design responsible for ensuring the team takes a user-centred, evidence based approach to service design and delivery 4. considering the impact of new technologies and ensuring that designs meet legal requirements and government guidelines 5. blue-printing, prototyping, user journey flows and story boarding 6. Communicating the importance of inclusive, equitable, accessible and sustainable public services. The More ❯

ABOUT THE ROLE As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership. You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk … and Service Design & Transition. You will ensure technology and security controls are effectively and proportionately monitored and managed across the Technology function. In the Technology Shared Capability, you will have the opportunity to develop and stretch personally and professionally to achieve your potential. . Expected Salary - £60,000 - £75,000 Contract type - This position is a Secondment/… office and home based upon your personal needs whilst balancing the needs of the business. Location - This role is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are More ❯