11 of 11 Remote/Hybrid ServiceNow Jobs in the East Midlands

managing incidents, service requests, escalations and service reporting. • Strong customer service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong ...

skills, experience of IT service management processes, and a commitment to excellent customer service. Knowledge of ITIL and experience with ITSM tools such as ServiceNow would be desirable. This role offers an excellent opportunity to develop your career within a forward-thinking digital services team. Participation in a 24/ ...

service documentation and IT operational process maps. Exposure or experience in Infrastructure, Digital, SaaS, Application (SAP), or Supply Chain technologies. ITSM toolsets such as ServiceNow, and exposure to architectural frameworks (e.g., TOGAF). Service Management across various disciplines, including managing third-party suppliers in multi-customer and provider environments. Strong ...

mobile telephony, handsets and softphones Manage device moves, refreshes, joiner/mover/leaver tasks, stock, spares, loans and asset records Maintain accurate ServiceNow ticket notes, user updates, diagnostics and closure evidence Follow ITIL-aligned incident, request, knowledge, asset and problem-management processes Work with suppliers where needed, while retaining ...

audits. Applicants should hold UK security clearance or be willing to obtain it, with 2+ years in ITAM and strong ITSM tool experience including ServiceNow and #J-18808-Ljbffr ...

PIB Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

security & network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution.Desirable Skills/Experience• Exposure to ServiceNow reporting and dashboarding.• Experience of Fortinet Firewalls and NetScout.• Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

thrives in the ‘grey area' between IT and Finance. To succeed in this role, you will need: IT Project Management experience Support knowledge background ServiceNow experience A solid grasp of core accounting principles and financial reporting requirements - To help understand the finance teams priorities when it comes to issue management ...

obtain or hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM management tools (e.g. ServiceNow, ManageEngine, Remedy, Snow/Flexara) Good understanding of SACM (Service Asset and Configuration Management), IT asset lifecycle management (ITAM) and inventory best practices Awareness … communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their SACM expertise in a structured, supportive environment while making a tangible impact on compliance ...

including monthly account audits across applications. Lead problem management and continuous improvement, ensure new or changed services are operationally ready, and translate requirements into ServiceNow user stories. What we’re looking for: Experience within a Service Delivery/IT Service Desk Management role is essential. Someone who is service focused … ability to think laterally. Robust knowledge and understanding of Microsoft and iOS systems and technology is a must, while experience/knowledge of ServiceNow is highly desirable. Degree level and/or ITIL Foundation qualification, or equivalent demonstrable experience. What You Will Get: A competitive salary depending on experience ...