Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10 / 11, Exchange Server, networking (TCP/IP, DNS), and PC / server hardware. Were partnering with a leading UK charity to find a More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10 / 11, and core business applications. Set up and configure desktops, laptops, mobile devices, and printers. Manage Active Directory accounts, password resets, and user permissions. Escalate complex incidents to 2nd … / 3rd Line Engineers where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS … DHCP, TCP/IP, VPNs). Familiarity with RMM (Remote Monitoring & Management) tools is advantageous. Excellent troubleshooting skills with a methodical approach. Great communication and customer service skills. A proactive attitude with a genuine desire to progress into 2nd Line and beyond. Benefits Salary up to £28,000 (DOE). Hybrid working options depending More ❯
