5 of 5 Remote Team Leader Jobs in the East Midlands

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel … consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out … of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email More ❯

Cloud Operations Team Leader - AWS/Terraform/CI/CD Location: Hybrid (UK) Salary: Competitive + Bonus + Excellent Benefits Company: Leading Technology Provider The Role We're looking for a Cloud Operations Team Leader to manage and optimise our cloud infrastructure and lead a skilled engineering team. This is a hands-on … leadership role balancing strategic planning with technical execution. Key Responsibilities Lead and mentor a team of Cloud Engineers. Oversee day-to-day cloud operations: monitoring, incident response, troubleshooting, and optimisation. Implement and improve Infrastructure-as-Code practices using Terraform, Ansible, and GitHub Actions . Support development teams through CI/CD pipelines . Drive cloud security, governance, compliance … approaches to infrastructure automation. Required Skills & Experience 3+ years hands-on experience with AWS . Strong experience with Terraform , Ansible , and Infrastructure-as-Code . Proven leadership or team management experience in a technical environment. Solid understanding of cloud security, governance, and compliance . Experience with CI/CD tools (e.g., GitHub Actions, Jenkins, Azure DevOps). Knowledge More ❯

Cloud Operations Team Leader - AWS/Terraform/CI/CD Location: Hybrid (UK) Salary: Competitive + Bonus + Excellent Benefits Company: Leading Technology Provider The Role We're looking for a Cloud Operations Team Leader to manage and optimise our cloud infrastructure and lead a skilled engineering team click apply for More ❯

3rd Line Team Leader As a 3rd Line Team Leader, you will be responsible for assisting the Head of Service Desk in overall operations of the Managed Service Team. This will include management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall … team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements Develop and maintain rapport with … a detailed understanding of their IT environment and business issues Establish and maintain high levels of incident ownership through incident lifecycle to a satisfactory conclusion Meet personal and Team productivity and quality targets in line with Support Services Aid the Head of Service Desk to coordinate the 3rd Line, Service Desk, Monitoring and Backup, Field operational teams Ensure More ❯

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance … manage escalations, and enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid working (3 days in/2 days remote after probation), 25–30 days holiday + bank holidays (rising with … VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you’re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services organisation, this position offers the autonomy, variety, and progression to More ❯