2 of 2 Remote/Hybrid Business Analysis Jobs in East Sussex

Reference: IS5413-26-153-R An exciting opportunity to become part of a small dynamic team in Information Services which provides project management and business analysis expertise for designated projects and initiatives The successful candidate will be pro‐active in collaborating with colleagues in IT, the wider University … expertise to a wide range of change and improvement activities to ensure projects are delivered to the highest quality. You will have strong organisation, analysis and planning skills to manage large and complex IT related projects, underpinned by excellent project co‐ordination, reporting, budget, change control and risk management ...

products and services they use. Responsibilities Support the Product Manager in executing the Workforce Management product roadmap. Partner with Operations, Technology, Analytics, and business stakeholders to gather business requirements and translate them into user stories and product features. Help prioritize the product backlog and support Agile ceremonies, including … initiatives by identifying opportunities for automation and process optimization. Qualifications 3+ years of experience in Product Management, Project Management, Workforce Management, Contact Center Operations, Business Analysis, or a related field. Exposure to Verint Workforce Management or other workforce optimization platforms. Familiarity with workforce management concepts such as forecasting ...