5 of 5 Remote/Hybrid Customer Experience Jobs in East Sussex

Head of Delivery and Customer Experience Up to £80k | Mostly Remote | Microsoft Gold Partner *Previous experience in MS Gold Partner is essential* I am working closely with a Microsoft Gold Partner who is looking for a Head of Delivery and Customer Experience to oversee Support … Project Management, and Consultancy functions. This role is central to driving customer satisfaction, improving delivery standards, and ensuring teams operate efficiently and collaboratively. Key Responsibilities • Lead Support, PM, and Consultancy to deliver high-quality customer outcomes • Strengthen the support function, reduce reactive issues, and improve documentation • Oversee project ...

uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when … whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery ...

Digital Strategist UK based (Remote) Global Digital Agency | Boutique Culture Are you a digital strategist who thrives at the crossroads of CX, data and technology? Looking to work with global brands on intelligent, connected digital experiences, without the red tape of a traditional agency structure? I am working with … positioning What They're Looking For Solid background in digital strategy, customer experience or digital transformation Strong understanding of data-driven CX and personalisation across digital platforms Experience leading strategy on multi-channel digital projects, ideally in an agency environment Familiarity with enterprise platforms like Salesforce, Adobe ...

Security/Cyber SPOC for the organization. This hybrid role combines cloud product leadership with security oversight, ensuring the platform delivers exceptional customer experience and meets enterprise-grade security and compliance standards. Cloud & SaaS Product Leadership Define and own the cloud/SaaS roadmap, aligning with business objectives … customer needs. Drive the delivery of cloud-native SaaS capabilities, including: Multi-tenancy Self-service onboarding Elastic scaling Seamless updates Collaborate with engineering and DevOps teams to implement secure-by-design principles and cloud best practices. Gather feedback from customers and iterate quickly to improve usability and adoption. Security ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...