Head of Operations - MSP
- Location
- Wadhurst, England, United Kingdom
controlled, tracked and aligned with delivery requirements. Owlis alignment: Operational reporting, standards and systems usage meet Owlis group expectations. Compliance: Operational activity complies with data protection, confidentiality, contractual and group policy requirements. Core Competencies Proven operations or service delivery leadership within a managed service provider or comparable … capacity management across multiple concurrent client projects. Strong people management, including setting objectives, managing performance and developing managers and team members. Numerate and data-led, with the ability to build and interpret operational reporting and turn it into action. Working understanding of infrastructure, networking, Microsoft 365 and cloud migration ...