Lead Account Manager
Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
BrightLocal Ltd
environment. If you are a proactive collaborator with a passion for driving results and delivering exceptional service, this role is for you! Customer Relationship Management Oversee and coordinate the communication with an assigned portfolio of SEO Services customers (agency & SMB); Coordinate daily with junior account managers (Philippines-based) to … any customer questions or concerns to the SEO managers to enable them to understand and adapt their SEO strategies to better meet customer needs. Line Management & Leadership Line manage the UK-based Account Managers as the team grows. Take ownership of overall performance management for the … Local SEO Account Management team (UK + PH), ensuring individuals are supported, coached, and held accountable for retention and expansion KPIs. Lead the creation, maintenance, and continuous improvement of all Planhat SOPs, playbooks, and renewal processes within the Local SEO Services team. Coach AMs in commercial skills, including having More ❯
Employment Type: Permanent
Salary: GBP Annual
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