2nd Line Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Brighton, East Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
ROLE This is a key technical role within the support team, handling escalated tickets from 1st line and providing expert-level resolution across Microsoft 365, Azure, Intune, Windows Server and networking environments. You will be working in a fast-paced MSP environment, supporting multiple clients simultaneously … DOING Handling escalated 2nd line support tickets across a varied client base, resolving issues efficiently and to a high standard Providing expert support across Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive Managing and supporting Azure environments including virtual machines, Entra ID and cloud infrastructure Administering and troubleshooting ...