WFM Product Manager (Verint)
- Location
- Brighton, England, United Kingdom
Manager in executing the Workforce Management product roadmap. Partner with Operations, Technology, Analytics, and business stakeholders to gather business requirements and translate them into user stories and product features. Help prioritize the product backlog and support Agile ceremonies, including sprint planning, backlog refinement, and user acceptance testing. … identify opportunities to improve forecasting, scheduling, staffing, and operational efficiency. Monitor product performance using KPIs and customer feedback to recommend enhancements. Assist with testing, implementation, release management, and adoption of new capabilities. Create process documentation, training materials, and communications to support successful product launches. Partner with vendors and internal ...