2 of 2 Remote Customer Insight Jobs in East Yorkshire

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...