3 of 3 Remote 2nd Line Engineer Jobs in the East of England

2nd Lin e Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives More ❯

Purpose of job This role is required to work weekends (9am-5:30pm) with 2 days off in the week. As a member of the 2nd Line Team, your role will be providing a first-class level of support to office and remote based internal colleagues. Working to ITIL best practices, you will strive to provide an … colleague support requests are handled in the most appropriate way and within agreed Service Level Agreements. This is from first contact through to closure or escalation to 3rd line, or external vendor partners where appropriate. The role will suit someone who has previous experience of working in IT, especially in a support role, who can assist colleagues who … the future offers numerous progression and personal development opportunities for enthusiastic and talented employees looking to build their career in the IT profession. Accountabilities Technical Support: Provide second-line technical support through various channels such as walk-ups, support portal, telephone and email. Provide first-line/second-line technical support at the weekend More ❯

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical … and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly More ❯