Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
2nd/3rdLineEngineer - Cambridge/Hybrid We're on the lookout for a 2nd/3rdLine Support Engineer to join a fast-paced, technology company in Cambridge. You'll be the go-to person for technical issues, working across a variety of environments to keep systems running … Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades … Maintain detailed documentation and ensure SLA targets are met Deliver excellent service with a proactive and consultative approach Salary in the region £35- 45K depending on experience 2nd/3rdLineEngineer - Cambridge/Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Description: 3rdline service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rdLine Service Desk Engineer. As part of the service desk … team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rdline support technician role or perhaps you've done your time as a 2nd lineengineer and it's your time to take More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Job Description: 3rdline service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rdLine Service Desk Engineer. As part of the service desk … team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rdline support technician role or perhaps you've done your time as a 2nd lineengineer and it's your time to take More ❯
