Service Desk Engineer (1st/2nd Line)
- Hiring Organisation
- GR Consulting
- Location
- Hatfield, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
Troubleshooting hardware and software issues across desktop environments. Supporting Microsoft 365 applications including Outlook, Teams and SharePoint. Managing users, permissions, and access via Active Directory. Working closely with senior engineers to escalate and resolve more complex issues. Contributing to documentation and knowledge sharing across the team. There will … provided. Technical Experience: The ideal candidate will have strong, hands-on experience across: Microsoft 365/Office 365. Windows OS (desktop support). Active Directory (user management, permissions). Service Desk/ticketing systems. MDM Solutions Networking (DNS, DHCP, TCP/IP) VOIP Telephony Support General ...