2 of 2 Remote/Hybrid Analytical Thinking Jobs in the East of England

service ownership. You will proactively monitor platform health, assess alerts, determine business impact, and drive incidents through to resolution in line with SLAs. Strong analytical thinking is essential - you must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response. You will have solid … commitments. Manage tickets end-to-end using Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control. Apply strong analytical thinking to diagnose issues across cloud infrastructure, VoIP/telecoms services, and integrated application components. Coordinate with Engineering, Network, Security, and Development teams ...

continuous improvement practices. Practical experience with Quality Tools including Root Cause Corrective Action, Pattern Fault Lifecycle, Process Mapping, Verification, and First Article Inspection. Strong analytical and logical thinking skills, with the ability to translate complex data into practical solutions that support business objectives, communicated clearly and effectively. Effective ...