Luton, England, United Kingdom Hybrid / WFH Options
easyJet
the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead … playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions. • Major Incident Management: This role … scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work. • Problem Management: Prevent recurring incidents to enhance system stability. • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation. • Change and Capacity ManagementMore ❯
bedford, east anglia, united kingdom Hybrid / WFH Options
easyJet
the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead … playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions. • Major Incident Management: This role … scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work. • Problem Management: Prevent recurring incidents to enhance system stability. • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation. • Change and Capacity ManagementMore ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
easyJet
the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead … playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions. • Major Incident Management: This role … scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work. • Problem Management: Prevent recurring incidents to enhance system stability. • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation. • Change and Capacity ManagementMore ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
easyJet
the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead … playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions. • Major Incident Management: This role … scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work. • Problem Management: Prevent recurring incidents to enhance system stability. • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation. • Change and Capacity ManagementMore ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
efficiency of the product services. The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead … for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) Service Integration Management - Oversee IT service management processes across workplace products. Major Incident Management: This role additionally operates on-call within scheduled roster as a major incident manager for all IT incident escalations in and … tooling will be given to support this work. Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation. Service Catalogue and Knowledge Management: Maintain an updated service catalogue and manage knowledge for accessibility and compliance. ConfigurationManagement: Manage and map configuration items to services. Risk & Compliance Management: Manage More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
with development teams to optimize application performance and reliability • Maintain and improve backup, recovery, and disaster recovery procedures • Support incident response and root cause analysis for production issues • Manage configurationmanagement and secrets management solutions • Optimize cloud resource utilization and cost management • Cover on-call rotation for production support (1 week out of 6) As well … as making improvements to: • Deployment automation and release management processes • Application and infrastructure monitoring and observability • Security scanning and vulnerability management in pipelines • Performance optimization and capacity planning • Development team productivity through tooling and automation What we would like from you • Strong experience with CI/CD pipeline design and implementation (Azure DevOps, GitHub Actions) • Proficiency in Infrastructure … great if you have the following • Experience with Azure DevOps administration • Knowledge of database deployment automation and migration strategies • Familiarity with microservices architecture and deployment patterns • Experience with API management and gateway solutions • Knowledge of network security and firewall management • Certification in Azure, AWS, or DevOps methodologies • Experience with chaos engineering and resilience testing • Familiarity with service mesh More ❯
welwyn garden city, east anglia, united kingdom Hybrid / WFH Options
PayPoint plc
with development teams to optimize application performance and reliability • Maintain and improve backup, recovery, and disaster recovery procedures • Support incident response and root cause analysis for production issues • Manage configurationmanagement and secrets management solutions • Optimize cloud resource utilization and cost management • Cover on-call rotation for production support (1 week out of 6) As well … as making improvements to: • Deployment automation and release management processes • Application and infrastructure monitoring and observability • Security scanning and vulnerability management in pipelines • Performance optimization and capacity planning • Development team productivity through tooling and automation What we would like from you • Strong experience with CI/CD pipeline design and implementation (Azure DevOps, GitHub Actions) • Proficiency in Infrastructure … great if you have the following • Experience with Azure DevOps administration • Knowledge of database deployment automation and migration strategies • Familiarity with microservices architecture and deployment patterns • Experience with API management and gateway solutions • Knowledge of network security and firewall management • Certification in Azure, AWS, or DevOps methodologies • Experience with chaos engineering and resilience testing • Familiarity with service mesh More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
PayPoint plc
with development teams to optimize application performance and reliability • Maintain and improve backup, recovery, and disaster recovery procedures • Support incident response and root cause analysis for production issues • Manage configurationmanagement and secrets management solutions • Optimize cloud resource utilization and cost management • Cover on-call rotation for production support (1 week out of 6) As well … as making improvements to: • Deployment automation and release management processes • Application and infrastructure monitoring and observability • Security scanning and vulnerability management in pipelines • Performance optimization and capacity planning • Development team productivity through tooling and automation What we would like from you • Strong experience with CI/CD pipeline design and implementation (Azure DevOps, GitHub Actions) • Proficiency in Infrastructure … great if you have the following • Experience with Azure DevOps administration • Knowledge of database deployment automation and migration strategies • Familiarity with microservices architecture and deployment patterns • Experience with API management and gateway solutions • Knowledge of network security and firewall management • Certification in Azure, AWS, or DevOps methodologies • Experience with chaos engineering and resilience testing • Familiarity with service mesh More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
preventative security controls to reduce risk to an acceptable level Understanding of the controlling processes for, and experience of a significant portion of, the systems engineering lifecycle (e.g. requirements management, configurationmanagement) Understanding of different lifecycles/methodologies (waterfall, incremental, SAFE agile, DevOps) Experience in performing design trade off working with architects and other engineers to deliver … an integrated and coherent solution Understanding of service operations and security operational management planning Experience working in both delivery and proposal environments Experience of Defence Digital and relevant solutions and approaches across MOD Technology skills/Experience Excellent understanding of Confidentiality, Integrity and Availability (CIA) and practical experience in applying that. Endpoint Protection products Malware App Control DLP Experience More ❯
Romford, Essex, United Kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
Plumstead, Norfolk, United Kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
Acton, Suffolk, United Kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
chorleywood, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
Walthamstow, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
epping, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
cheshunt, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
rickmansworth, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
hatfield, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
radlett, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
chigwell, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
kings langley, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
west wickham, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
newgate street, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯
abbots langley, east anglia, united kingdom Hybrid / WFH Options
Sky
Networking (LB/Routing/Switching) Databases - (SQL/NoSQL). Cassandra knowledge would be great to have Scripting/System-Programming - (Python/Bash/Go/Java) Configurationmanagement - (Ansible/Terraform) CI/CD (Jenkins/Concourse/gitlab-ci/github actions) Virtualisation (VMWare) Please note that there is an on-call working rota More ❯