2 of 2 Remote Content Strategy Jobs in the East of England

we need a writer who's comfortable working at the heart of software development. Our focus is on tools that compile, debug, model, and optimise software - and we create content that helps users understand and use them with confidence. That means more than writing guides: it means building strong relationships with Arm's product and support teams, asking the … right questions, and getting hands-on with the tools ourselves. We test, experiment, and dig deep - so we can create content that's accurate, practical, and genuinely helpful. Technical Communications at Arm You will be part of a larger collaborative community who can guide and advise; often you'll work together crafting and delivering content for a large … project. As part of the wider Sales and Partner Enablement Group, our Technical Communications team produces the technical content for Arm's products. This content can include user documentation, UI improvements, knowledge-base articles, tutorials, and multimedia. Technical Communications has a strong presence in all of Arm's global design centres. We come from a diverse set of More ❯

for Accounting Teams. They are looking for a Software Support Specialist with an accounting background to help the users of their software. You will handle support tickets create help content and work with tools like Gainsight PX to support customers. It may be you are working in accounts at the moment, with an interest or experience in supporting customers … Customer Success using Gainsight Collect feedback to help improve the product and user experience Requirements for the Software Support Specialist: 2+ years in customer support, customer success, or educational content Strong communication, problem-solving, and organizational skills Experience with Microsoft 365/SharePoint Accounting background or experience with accounting software/workpapers Bonus: SaaS experience, content performance tracking … or UX knowledge What We Offer for the Software Support Specialist : Competitive pay and benefits Fully remote work A chance to shape customer experience and content strategy Supportive, collaborative team making an impact in the accounting industry By applying for this Software Support Specialist role, you are agreeing to your CV being held on our database, stored confidentially More ❯