3 of 3 Remote Customer Retention Jobs in the East of England

Global Support - SaaS/AI Business (UK-based) Hybrid - Cambridge/London Are you a visionary support leader ready to shape the future of customer success on a global scale? We're hiring on behalf of an innovative, high-growth SaaS/AI business looking for a Head of … by some of the world's most recognisable brands, this UK-headquartered business is now looking for a world-class leader to take their customer support operations to the next level. The Role: Own the vision, strategy, and execution of a 24/7 customer support function across … performing global support team. Build scalable support processes and infrastructure for a fast-moving SaaS/AI environment. Drive world-class SLAs, CSAT, and customer retention metrics. Partner closely with product, engineering, and customer success teams. Leverage data, AI tools, and automation to continuously improve support More ❯

Global Support - SaaS/AI Business (UK-based) Hybrid - Cambridge/London Are you a visionary support leader ready to shape the future of customer success on a global scale? We're hiring on behalf of an innovative, high-growth SaaS/AI business looking for a Head of … by some of the world's most recognisable brands, this UK-headquartered business is now looking for a world-class leader to take their customer support operations to the next level. The Role: As Head of Global Support , you'll own the vision, strategy, and execution of a …/7 customer support function across multiple regions and time zones. This includes: Leading and growing a high-performing global support team Building scalable support processes and infrastructure for a fast-moving SaaS/AI environment Driving world-class SLAs, CSAT, and customer retention metrics Partnering More ❯

for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: This is an exciting opportunity in Travelport’s Customer Marketing Organization to be the driving force behind our presence at third party events, tradeshows, and conferences in support of sales strategies and sales … pipeline generation – and entrusted to deliver on our own Travelport sponsored events that achieve high growth goals for customer attendance and engagement. In this role, you'll build upon the global events strategy and ensure consistent alignment with corporate strategy and business goals.You will also leverage your expertise in … Commercial Marketing and Brand teams on themes, messaging, and design to ensure events align with brand messaging and corporate strategy, supporting lead generation and customer retention efforts. Identify and recommend preferred agencies and partner with Procurement stakeholders to manage vendor agreements to optimize investments. Travel to on More ❯