Service Desk Analyst
- Hiring Organisation
- Nextech Group Limited
- Location
- Hertford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
issues relating to Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Administer and support Active Directory, including user accounts, group membership, permissions, and GPOs Support Azure AD/Entra ID user and device management Build, configure, deploy, and support end-user devices (laptops, desktops, mobile devices) Investigate … Experience supporting users in a Microsoft-centric environment Confident troubleshooting and ownership of issues end-to-end Experience using ITSM/ticketing systems Azure AD/Entra ID and Intune experience ITIL Foundation certification Exposure to Microsoft cloud and modern workplace technologies Benefits Competitive salary ...