4 of 4 Remote/Hybrid Knowledge Transfer Jobs in the East of England

processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities Provide Technical Support: Respond to and resolve technical support requests from business customers … processes and procedures to ensure consistent and high-quality service delivery Collaborate with Team Members: Work closely with team members to handle escalations, share knowledge, and facilitate problem resolution Prioritise and Manage Support Tickets: Effectively prioritise and manage multiple support tickets in a high-pressure environment, ensuring timely resolution ...

SharePoint (Online and On-Premises) solutions, including migrations of sites, content, workflows, and forms Presenting confidently to customers, validating requirements and supporting knowledge transfer Providing technical leadership and guidance to junior consultants within project teams Collaborating on larger programmes to ensure smooth handover to support teams Building strong ...

through tools such as Azure DevOps, Jenkins, and Ansible. Team Enablement (10%): Provide technical and functional leadership to delivery teams, ensuring consistent standards, effective knowledge transfer, and alignment with enterprise design frameworks (TOGAF, Zachman). Qualifications & Experiences: Required: 8+ years of experience with Microsoft Dynamics … FastTrack and direct collaboration with Microsoft solution engineering teams. Exposure to AI-driven in-platform financial analytics, Business Performance Analytics, and Commerce Cloud modernisation. Knowledge of enterprise architecture frameworks (TOGAF, Zachman) and governance maturity models. Certifications (Highly Valued): MB-300: Microsoft Dynamics 365: Core Finance and Operations ...

testing and release management, design and maintain reporting and analytics. You will also help improve system usage, promote Oracle best practice and contribute to knowledge transfer and documentation. You must have proven experience supporting and configuring Oracle Fusion Cloud, alongside functional expertise in: HCM (Core HR, Journeys, Talent ...