IT Helpdesk Engineer
- Hiring Organisation
- EC Appointments Ltd
- Location
- St. Albans, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £27,000 per annum
role is to be responsible for resolving helpdesk tickets, performing system administration tasks, and ensuring smooth operations of IT services for my clients network of offices across the UK ( occasional travel to these offices ) The role requires technical expertise in Microsoft Windows, VMWare, Omnissa Horizon and Microsoft365, as well … issues related to virtual desktop access. Liaise with third-party suppliers for issue escalation and resolution of problems beyond internal capabilities. Assist in the management of legal case management tools (such as Partner 4 Windows) where applicable. Document processes, procedures, and resolutions in the company's knowledge base. ...