Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactivemaintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hiring People
resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactivemaintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactivemaintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
confidently and effectively with robust, well-managed technology. You will act as a hands-on technical expert, providing 3rd line support, fault resolution, and proactive system maintenance across a wide range of services within the My Technology environment. From diagnosing and repairing complex issues to collaborating with service … operational and project-related issues Offer expert input to Technical Delivery Managers and Project Managers on product development Diagnose and repair faults, conduct routine maintenance, and implement system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and … role: Personal Attributes: A customer-first mindset and strong problem-solving skills Ability to work independently and as part of a collaborative team A proactive and solutions-driven approach Experience mentoring or supporting team members Strong ownership of tasks and commitment to completing projects Skills & Experience: 2+ years' experience More ❯
