Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence by enhancing operational performance, productivity, continuous improvement, rootcauseanalysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions delivery, ensuring … the efficient and effective execution of services and outcomes. Your role: Analyze Operational Performance Conducts thorough analysis and creates insightful reports comparing actual service delivery outcomes against predefined performance targets to inform strategic decision-making. KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance … monitoring, rootcauseanalysis, and continuous improvement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify operational challenges, recommend evidence-based improvements, and measure the effectiveness of corrective actions over time. Coordinate Data Collection for Compliance Collaborates with cross-functional project teams to collect install base data necessary to meet quality and More ❯
Southend on Sea, United Kingdom Hybrid / WFH Options
Mid and South Essex NHS Foundation Trust
and Endpoint security technologies. Desirable Cyber Security Experience Microsoft SQL Server (2008 R2 onwards) Working in a complex environment Essential Evidence a good understanding of technical investigational skills and rootcauseanalysis The ability to lead a technical response to emerging or existing security threats Must be within travelling distance of all physical Trust sites to support More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
etc.) that improve code-path exploration and minimise false positives. Continuously improve coverage by growing seed corpus, deploying targeted mutation strategies, and integrating new instrumentation techniques. Automate crash triage & root-causeanalysis; distinguish exploitable vulnerabilities from benign faults and drive CVE-level findings to remediation. Develop custom sanitisers to expose classes of bugs traditional fuzzing misses. Validate … at scale (GCP/AWS, Kubernetes, or bare-metal clusters). Familiarity with kernel, embedded, or firmware fuzzing (e.g., Syzkaller, QEMU-based harnesses). Background in reverse engineering, static analysis or symbolic execution. Experience integrating fuzzing intoCI/CD pipelines and tracking coverage metrics. If you're passionate about breaking software safely, love high-coverage charts, and want to More ❯
Sharnbrook, Bedfordshire, United Kingdom Hybrid / WFH Options
Unilever Brazil
involves driving global adoption of LIMS, providing hands-on support to RD&I users, and establishing a network of superuser champions to ensure effective deployment worldwide. RESPONSIBILITIES Requirements Gathering & Analysis: Work with data providers (including laboratory and pilot plant users), data explorers (such as data scientists), and IT teams to analyze and document business and technical requirements for LIMS … system performance and user feedback to identify areas for ongoing improvement and innovation within the LIMS environment. System Maintenance and Troubleshooting: Manage ongoing system maintenance, troubleshoot data inconsistencies, conducts rootcause analyses when needed. ALL ABOUT YOU KEY SKILLS: Strong understanding of LIMS platforms and laboratory workflows in Food & Beverage Industries. Strong knowledge of ingredient traceability and formulation … workflows, microbiological and sensory testing processes, also compliance with food safety and quality standards. Proficiency in business process analysis,requirements gathering, anddocumentation. Knowledge ofintegrationandinterfacesbetween LIMS and lab instruments. Excellentstakeholder managementandcommunication skills. Ability to translate technical concepts intouser-friendly language. EXPERIENCE & QUALIFICATION: Bachelor's degree in Life Sciences, Information Systems, Computer Science, Food Technology, or related field. Proven experience as More ❯
Braintree, Essex, United Kingdom Hybrid / WFH Options
Supercash
to support business continuity planning. Champion Observability and AI Adoption: Deploy AI-based anomaly detection and observability tooling. Leverage AI tools like Cursor to interrogate code repositories and surface root causes faster. Collaborate Across Teams and Vendors: Act as the point of contact between internal MAT stakeholders and external payments partners to escalate, triage, and resolve complex technical issues. … supporting payments orchestration across multiple processors (e.g., Braintree, Adyen, ). Familiarity with AI tooling for debugging or observability (e.g., Cursor) or experience using LLMs to accelerate problem-solving and rootcause analysis. Prior experience in a startup or scale-up environment, with proven adaptability in fast-changing technical and operational settings. Background in the travel or fintech industry More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
toolchain problems, infrastructure bottlenecks, or system-level failures. Proven track record of prioritizing tool issues, isolating bugs with standalone test cases, and working with vendors for quick resolution and root-cause analysis. Background in SoC bring-up and hardware/software co-design methodologies. Exposure to Arm-based architecture, hybrid emulation/simulation workflows and performance modeling. Understanding … of throughput tuning techniques and performance analysis for large-scale emulation systems. In Return: At Arm, we build the foundational compute platforms that power billions of devices worldwide. From smartphones and autonomous vehicles to infrastructure and IoT, our technology shapes the way people interact with the world around them. By joining Arm, you'll work on industry-leading technology More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
IP (Software, Hardware) development lifecycle from a Functional Safety perspective. Experience in performing audits in Functional Safety, Automotive Cybersecurity, or Quality for at least 5 years, experience in facilitating rootcause analyses, applying, facilitating, and guiding quality processes and methodologies. Certified Functional Safety Engineer from a recognised industry certification body (e.g., TÜV SÜD, TÜV Rheinland, Exida, etc.). More ❯