9 of 9 Remote/Hybrid Root Cause Analysis Jobs in the East of England

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10–15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10-15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

contributing to ongoing improvements and IT projects. Key Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage ...

Online, Intune, Defender and Teams Experience supporting cloud and edge infrastructure technologies including AWS and Cloudflare (WAF/CDN/DNS) Strong troubleshooting and root cause analysis skills within complex production environments Experience supporting highly available, customer-facing platforms Ability to work remotely with ...

hardware, and test teams to define requirements, interfaces, and integration strategies Support validation activities including bench testing, HIL, dynamometer testing, and system verification Lead root cause analysis, system debugging, and corrective action implementation Define and oversee software verification and validation strategies, ensuring full traceability across requirements, code ...

Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track/report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately … real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft ...

concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. ...

reliability of our Command-and-Control Systems. This role centres on resolving complex issues, improve system reliability and reducing technical debt - by identifying root causes and implementing durable fixes. You'll develop deep knowledge of our architecture and play a key role in making the platform reliable, resilient … with CI/CD pipelines including writing of Automated Test Scripts A willingness to build deep system architecture understanding Experience of performance tuning and root-cause analysis. Desirable: Prior experience with the Ada programming language is desirable Our company: Peace is not a given, Freedom ...