9 of 9 Remote/Hybrid ServiceNow Jobs in the East of England

ServiceNow Product Owner | Hertfordshire | Hybrid | £70,000 Overview: We are seeking an experienced and driven ServiceNow Product Owner to take ownership of our client's ServiceNow platform, shaping its vision, strategy, and ongoing development to support a growing and dynamic business environment. Working closely with business stakeholders, ICT teams … senior leadership, you will act as the bridge between technical teams and the wider organisation, ensuring the ServiceNow platform delivers maximum value, drives operational efficiency, and supports long-term business objectives. Role & Responsibilities: Product Vision & Strategy: Define and communicate the ServiceNow product vision and roadmap, ensuring alignment with business priorities ...

close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline ...

environments Maintain accurate forecasting and pipeline visibility Consistently meet and exceed revenue targets Market Insight & Collaboration Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) Feed market intelligence back into marketing, product, and leadership teams Collaborate cross-functionally to support growth and customer success What ...

fluent speaking/writing of English and Swedish* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools … methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours ...

fluent speaking/writing of English and Swedish* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools … methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours ...

messy ServiceNow CMDBs and broken service maps irritate you… keep reading. We’re looking for a hands-on ServiceNow ITOM/Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete … trust and use. If you’re the type of person who enjoys working with incomplete data, whilst applying your technical expertise to improve ServiceNow environments then we want to here from you. What you’ll be doing You’ll be right in the middle of a large-scale CMDB uplift ...

Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - £600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone … previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head ...

Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone who has previously delivered change specifically within … ServiceNow implementation or MSP (Managed Service Partner/Provider) environment and can demonstrate that experience immediately). Reports to: Head of Change Management Location: UK (Hybrid) - attending Stevenage site as required Contract: Full-time contract for initial three months Direct Reports: None Budget Responsibility: None Role purpose: The Change Manager ...

ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution … deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior ...