IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £80,000 per annum, Inc benefits
Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure smooth transition of new or changed services into operations. Drive adoption of automation for service improvement. Front Office Services You Will … Service Desk & end-user support Desktop, laptop & tablet provisioning/repair Software asset management & licensing Mobile phone services Peripherals & accessories support Printing/scanning services Telephony provisioning & support SIAM & Governance Integrate processes across internal teams and external suppliers. Ensure all vendors adhere to standards and governance frameworks. Collaborate ...