12 of 12 Remote Support Engineer Jobs in the East of England

Application Support Engineer X2 Location Bedford - Hybrid 1 day a week Office NO VISA Application - Must be at least Indefinite leave to Remain, due to security clearance checks Salary £30-38k Plus bens Skills - Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps … PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS based platform. My Client offers remote UK Working for the right candidate but must be able … to attend the office (Bedfordshire) 2 time s a year for appraisals and Company wide meetings. As a Software support Engineer you'll bridge the gap between Development and the Client, Working in a virtual service desk environment, the purpose of the Customer Support Engineer (CSE) is to deliver responsive, technically competent support on SAAS More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence … own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or … days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with … internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯

IT Support Engineer Colchester, Essex (Hybrid) £25,000 - £30,000 DOE We're partnered with a forward-thinking business in Colchester who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both on-site and remotely, providing a mix of 1st and 2nd line helpdesk … support as well as field-based support to a varied client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime Escalating … complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking for: Previous experience in an IT support/helpdesk role Strong knowledge of Windows OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field support More ❯

Software Support Engineer (x2) Bedford Hybrid (1 day a week office) £3038k + Benefits UK Only (ILR or above due to clearance) Join a leading SaaS company as a Software Support Engineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting workflows, and … delivering excellent service. What youll need: Software/Application Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression in a fast-growing More ❯

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit an Application Support Engineer - FPGA Tools subcontractor on an initial 12 month contract. The role will be a hybrid position of 2-3 days in office, rest of the week remote. The role can also be worked on a 4-day basis (Monday to Thursday … with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview process Job Description: As an Application Support Engineer specialising in FPGA Tools, you will play an important role in ensuring the smooth operation and optimal performance of FPGA development environments within our organisation. You will … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks, and … jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and infrastructure. Key … Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades, cloud migrations More ❯

Application Support Engineer – FPGA Tools Location: Stevenage (2–3 days onsite, remainder remote) Contract: 12 months (extension likely) Rate: £50 per hour (Umbrella) Clearance: SC required (BPSS start acceptable) Overview: Opportunity to join a team supporting and optimising FPGA development environments. This role bridges FPGA designers, hardware/software engineers, IT teams, and external vendors. You will focus … FPGA toolsets, including version control and documentation. Monitor and manage FPGA tool license usage and procurement. Liaise between users, IT teams, and vendors to resolve hardware/software issues. Support development of IT hardware/software roadmaps for FPGA tools. Provide expert user support, training, and documentation. Essential Skills: Background in FPGA design and related tools (e.g. Xilinx More ❯

We are recruiting for a Application Suipport Engineer - FPGA Tools, for a leading Defence organisation based in Stevenage. This is a hybrid role with 2/3 days on site, 2/3 days WFH. Overview of department: As an Application Support Engineer specialising in FPGA Tools, you will play an important role in ensuring the smooth … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for … improvement in FPGA tools and workflows, relaying this information to relevant stakeholders. User Support & Documentation Provide expert advice and support to users on best practices for FPGA design, implementation, and debugging. Create and maintain comprehensive documentation, user guides, tutorials, and training materials to empower users in effectively utilizing FPGA technology. Experience required: Technical Expertise FPGA Design Fundamentals: An More ❯