IT Support Technician
- Hiring Organisation
- Speak Digital Limited
- Location
- Shenley, Shenleybury, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £35000/annum
from investigation through to resolution, escalating or collaborating with colleagues where needed. Communicating directly with clients and keeping them informed of progress. Troubleshooting Windows, Microsoft 365 and common business applications. Supporting Microsoft 365 environments, including user administration and device management. Basic network troubleshooting (Wi-Fi issues, DHCP … where appropriate. Contributing to internal documentation and knowledge sharing. Required Skills and Experience: Experience in an IT support role. Good working knowledge of Windows 10/11 and common business applications. Experience administering Microsoft 365 users and services. Understanding of basic networking concepts (DHCP ...