2 of 2 Remote/Hybrid Windows 10 Jobs in the East of England

details to the customer Some of the systems you may be expected to use, administer and help maintain on a daily basis include: Windows 11/10 Active Directory/Microsoft Entra Microsoft Office 365 Microsoft Azure Microsoft Intune Microsoft SharePoint Microsoft Teams Business Central/… Dynamics 365 Freshservice ITSM Key Core Competencies and Skills Required: Wide knowledge of Windows 10/11 operating systems Excellent communication and customer service skills, both written and verbal Ability to collaborate and work well with others Ability to take ownership of work ...

Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows and Microsoft-based platforms, acting as a key escalation point for technical incidents, and taking ownership of issues through to resolution. You will work … adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems Act as a key escalation point for complex incidents from 1st line, taking ownership through ...