4 of 4 Remote Commercial Awareness Jobs in Edinburgh

and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer … service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from … management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for More ❯

and development to keep track of emerging technology Be able to contribute to technical designs, identify issues, and resolutions, communicating to both technical and non-technical audiences Have good commercial awareness and be able to articulate the commercial impacts of technical challenges and opportunities We want to build our team with diverse perspectives and experiences. Therefore, if More ❯

product development. We merge real-world data with digital insight to help clients design, optimise, and deliver faster, more sustainably, and with greater confidence. Following our 25/26 commercial and technical strategies, we're expanding the Engineering Project Manager role to lead our delivery function - not just coordinating, but shaping and embedding agile and lean project management across … focused Purpose of the Role Lead and improve Xi's project management capability, ensuring projects are delivered on time, on budget, to high standards — supporting innovation, client satisfaction, and commercial growth. This includes: Implementing agile and lean product development across consulting and R&D streams. Supporting a new R&D function for proprietary tools, platforms, and software. Acting as … identify upsell opportunities. R&D and Innovation Enablement Manage innovation sprints and R&D projects from concept to MVP. Track and report product/R&D milestones aligned to commercial goals. Feed lessons from consulting projects into product development. Monitoring, Reporting & Improvement Maintain real-time project tracking and KPI dashboards. Prepare monthly board reports on progress, resources, risks, and More ❯

discipline. A passion for furniture, interiors, and design trends. Strong self-motivation and the ability to work independently. Excellent time management and organisational skills. Confident communication and presentation abilities. Commercial awareness and a proactive sales mindset. Previous B2B experience is desirable but not essential. A full UK driving licence (preferably clean). Must reside in Edinburgh or very More ❯