4 of 4 Remote Commercial Awareness Jobs in Edinburgh

and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer … service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from … management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for More ❯

a technical or high growth environment. Dedicated to delivering excellence in business support. A great team player but with a proven ability to operate independently when required. Financial and commercial awareness; conversant with systems and processes for managing, maintaining and administering, purchase orders, invoice reconciliation and approval workflows. Strong organisational and problem-solving skills. Excellent report writing and More ❯

engineering projects through structured NPI processes. The profile of the Project Manager: 5+ years’ experience managing complex engineering projects (hardware + software) Excellent communication and stakeholder management skills Strong commercial awareness with a pragmatic, delivery-focused mindset Experience with project planning, budgeting and resource management Background in R&D or product-based technology environments Line management or team More ❯

role with plenty of scope to drive improvement, introduce best practices, and guide the business through upcoming certifications and audits. About You Youll bring a mix of technical understanding, commercial awareness, and the confidence to engage at every level. Ideally, youll have: Strong experience in cybersecurity risk management or GRC roles A solid understanding of industry frameworks such More ❯